Order Cancellation & Refunds

All sales are final and non-refundable once payment is received.

All Pre-Order sales are final and non-refundable.

In some instances, we may permit an order to be canceled. Order cancellations are subject to a 15% cancellation fee.

Event Tickets

If you find you are unable to attend an in-store event you've pre-registered and paid entry for, you must contact the store a minimum of 24 hours before the event to be eligible for a refund for your event ticket.

Damages & Returns

Make sure to inspect your order upon delivery, and contact us immediately if any products are defective or damaged, or if you receive the wrong product(s). We'd love to work with you on a resolution.

Feel free to contact us with any questions regarding returns or refunds at info@dungeoncomicsandcards.ca or by calling the store at +1 (905) 582-2067